Last updated 8 September 2026. This notice covers this website, enquiries, newsletter requests and the optional AI assistant.
Who We Are
Thalos Holdings operates this website and handles the personal information described here. Contact info@thalosholdings.com for privacy enquiries.
What We Collect
When you use our enquiry form, or the shorter pop-up form that may appear as you browse, we collect what you enter: first and last name, email, phone number, location of interest, unit type, budget band, purpose of purchase, any message you write, and whether you opted in to marketing updates. If you use AI chat, we process your messages and the recent conversation needed to reply. Hosting and security services also process technical request information, such as IP address, browser and access time.
How We Use It
We use enquiry details to respond to you and take steps you request before a possible contract. We rely on our legitimate interests in answering general questions and keeping the website secure. Newsletter marketing uses your opt-in consent, which you may withdraw by emailing us. Providing contact details is voluntary, but we need a name and email to respond. We do not sell your details for third-party marketing.
Who Sees It
Our team, website host Vercel, email delivery service Resend and email hosting providers process information needed to operate the website and handle enquiries. When enabled and used, the AI assistant sends your messages to OpenAI to generate replies. It cannot book appointments, submit enquiries or make decisions about your eligibility. AI chat is not monitored by a person; please use the enquiry form to contact the team.
These providers may process data outside Cyprus and the EEA. Applicable transfer arrangements depend on the service and account configuration; contact us for information about the arrangements applying to your data. Opening WhatsApp, Instagram or loading an Instagram embed also involves those services processing technical and account information under their own privacy notices.
How Long We Keep It
Enquiry retention depends on whether the enquiry remains active, an ongoing customer relationship, and applicable record-keeping or legal-claim requirements. Marketing preferences are kept while you subscribe, with any minimum suppression record needed to respect an opt-out. You may request deletion, subject to legal exceptions.
Chat history is held in the current page memory and is cleared when you reload the page or choose Clear chat. We do not save conversations to a website database. API requests disable OpenAI response storage, but provider security and abuse-monitoring retention may still apply. Clearing the chat does not erase provider records. Do not enter identity documents, bank details or other sensitive information.
Your Rights
Where applicable, you may request access, correction, erasure, restriction or portability of your personal data, object to processing based on legitimate interests, and withdraw consent without affecting prior lawful processing. We normally respond within one month; lawful extensions may apply and will be explained. You may complain to the Cyprus Commissioner for Personal Data Protection or the supervisory authority where you live or work.
Cookies
See our Cookie Policy for how this site uses cookies and local storage.
Changes
We may update this policy from time to time; the date above reflects the most recent change.
Contact
For any question about your data, contact info@thalosholdings.com.
